United Contract Services, Inc. has developed a unified business
model known as Team Effort Account Management, or T.E.A.M.
The
T.E.A.M.
concept
creates a cross-functional account team to manage each customer.
In addition to the cleaning staff assigned to
your business,
T.E.A.M. provides a Customer Support Manager, Quality Assurance
Manager, and Operations Manager who are actively involved
in the day-to-day management of your account.
All
members of your management team utilizes electronic messaging
and a custom-designed software program to track customer
issues and activities, including:
- Inspections
of janitorial services, carpet cleaning & building
maintenance
- Service
adjustments
- Customer
requests
- Work
orders for carpet cleaning, building maintenance or janitorial
services
- Requisition
slips
- Janitorial
service quality assurance
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United Contract Services, Inc. currently provide services
to a diverse range of businesses, including:
- Offices
- Electronic
Manufacturing
- Medical
Facilities
- Restaurants
- Schools
- Retail
Stores
- Banks
- Automobile
Dealerships
United
Contract Services, Inc. is also pleased
to offer:
- Carpet
Cleaning
- Floor
Maintainance
- Window
Cleaning
- Janitorial
Supplies
- Pressure
Washing
- parking
Lot Sweeping
- Construction
Clean-up
- Janitorial
& Industrial Chemicals
Our
business covers the following Northern California,
San Francisco, and Bay
Area
Cities:
Alameda,
Alviso, Atherton, Belmont, Brisbane, Burlingame, Campbell,
Cupertino,
Danville, Dublin, Foster City, Fremont, Hayward, Hillsborough,
Livermore, Los Altos, Los Gatos, Menlo Park, Millbrae,
Milpitas, Moraga, Mountain View, Newark, Oakland, Palo
Alto, Pleasanton, Redwood City, San Carlos, San Jose, San
Leandro, San Lorenzo,
San Mateo, San Ramon, Santa Clara, Saratoga, Silicon Valley,
South San Francisco, Sunnyvale, Union City, South Bay
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United
Contract Services, Inc. is a member of Building Service
Contractors Association International. It was founded on
the belief that quality workmanship and open communication
is the key to true customer satisfaction. It
is the service management team that makes the difference
between mediocrity and excellence. At United, we put the
customer into the equation to allow you to tailor our services
to suit your needs.
We pride ourselves on our unrelenting commitment to quality
and customer service. Top management will routinely inspect
your facility to ensure that the level of work performed
meets or exceeds our high standards as well as yours.
United Contract Services takes a leadership role in the
building maintenance industry. We are actively developing
new service management software and techniques in order to
raise the overall level of quality for the industry as a
whole.
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